3677932 - Hierarchy doesn't exist error when loading measures in SAP Analytics Cloud

• While running a report in SAP Analytics Cloud (SAC), the measures fail to load, and the report displays a "Hierarchy doesn't exist" error.
• The report fails to load the measures due to a missing hierarchy, even though the hierarchy value is present in the backend DSP model's view output.

• SAP Analytics Cloud (Enterprise)

1. Log in to the DSP QA environment using the provided credentials.
2. Log in to the SAC tenant with the support user credentials.
3. Open the impacted story in edit mode.
4. Navigate to Page 2, and open the right-side builder panel.
5. Click on "xxx" in the center of the table.
6. In the right-side builder panel, go under "Rows" on "xxx" and click on "Manage Filters".
7. Observe the error: Dimension attribute referenced in view is not defined: Hierarchy path attribute '[xxx].path' may only be requested for hierarchical dimensions.

This issue is currently under investigation by development.

This issue is currently under investigation by development.

SAP analytics cloud, hierarchy doesn't exist error, measures fail to load, dimension attribute error, hierarchical dimensions, SAC report issue, DSP model, story visualization, missing hierarchy, data visualization error, SAC troubleshooting , KBA , LOD-ANA-DES , Story Design & Visualizations , DS , SAP Datasphere , Problem