3677959 - Opening yForm Builder shows “Page Not Found”

Symptom

yForm Builder fails to load the form for editing. The UI displays “Page Not Found” and related errors are recorded in the logs.

{"remoteHost":"10.245.1.11","remoteUser":null,"requestLine":"GET /backoffice/orbeon/fr/orbeon/builder/edit/8a442487-d9e0-4903-80ea-9fefe22b6230 HTTP/1.1","statusCode":404,"bytesSent":1184,"processMillis":1914,"commitMillis":1914,"connectionStatus":"+"}}

{"remoteHost":"127.0.0.1","remoteUser":null,"requestLine":"HEAD /xyformsweb/fr/service/hybris/crud/orbeon/builder/data/8a442487-d9e0-4903-80ea-9fefe22b6230/data.xml HTTP/1.1","statusCode":404,"bytesSent":0,"processMillis":69,"commitMillis":69,"connectionStatus":"+"}}

***Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.***

Environment

SAP Commerce Cloud in the Public Cloud

Product

SAP Commerce Cloud all versions

Keywords

yForm builder issue, SAP Commerce Cloud, form editing issue, form publishing issue, release 2211.42, OOTB impex, essential-data.impex, sampledata.impex, yForm configuration, Backoffice issue, form migration issue , KBA , CEC-SCC-COM-YFO , yforms , Problem

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