3678043 - Permission error encountered when accessing SAP SuccessFactors Learning APIs

A permission error occurs when attempting to access certain SAP SuccessFactors Learning APIs. 

• Error message: "ERROR: error.Action.Restricted.NonHTML LMS_AUTHORIZATION_00008 error"
• Error code: LMS_AUTHORIZATION_00008
• Message: "You don't have permission to perform this action"

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

SAP SuccessFactors Learning.

1. Open the Rest Client application.
2. Set up the Learning API connection. 
3. Perform an API metadata call, such as GET /learning/odatav4/user/learningPlan/v1/$metadata.
4. Observe the permission error with the message: "You don't have permission to perform this action" and "ERROR: error.Action.Restricted.NonHTML LMS_AUTHORIZATION_00008 error".

The issue generally occur due to the use of an `admin` token for the API metadata call `/learning/odatav4/user/learningPlan/v1/`. The admin token does not have the required permissions to access user-specific metadata. 

As per the SAP help document LINK, utilize a `user` token for the metadata call `/learning/odatav4/user/learningPlan/v1/`. 

Kindly generate a token for a user with `"userType":"user"` and proceed to test the learning API again. Also, ensure to follow the parameters outlined in the SAP help document- SAP SuccessFactors Learning APIs and Microservices Overview.

• 2558226 - How to make/test the Learning API connection
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• 3675557 - Missing permissions in learning after H2 2025 release

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