Symptom
Environment
SAP CX AI Toolkit with SAP Sales and Service Cloud V2
Product
SAP CX AI Toolkit 1.10.0 all versions ; SAP Service Cloud Version 2 all versions
Keywords
q& ai agent, sap sscv2 cases, custom field update, cx ai toolkit, playground step, ai agent instructions, sap service cloud version 2, case, c4c v2 , KBA , CEC-AIT , SAP CX AI Toolkit , Problem
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