3678234 - Rehire Verification Blocked Due to Matching National ID

When initiating onboarding for a new hire, the process is blocked due to a national ID match with a previously terminated record. The system does not allow the candidate to proceed as a new hire.

SAP SuccessFactors Onboarding

1. Initiate onboarding for a candidate.
2. System detects a national ID match with a terminated employment record.
3. Candidate cannot proceed as a new hire.
4. The Proceed as New Hire option is unavailable in the rehire verification page.

When a candidate’s national ID matches a previously terminated employment record, the system triggers rehire verification logic. This is a deliberate design choice to align with Employee Central (EC) standards and ensure data integrity and compliance.

Resolution:

1. Go to the Onboarding Dashboard.
2. Locate the candidate and click into New Hire Details.
3. Select Take Action > New Hire Data.
4. Delete the National ID from the new hire data.
5. Return to the dashboard and go to New Hire Details > Onboarding Rehire Verification.
6. The Proceed as New Hire option should now be available.

Additional Notes: 

• This workaround allows the onboarding process to continue when the candidate should be treated as a new hire despite a matching national ID.
• Ensure that removing the national ID does not conflict with compliance or downstream processes.

Onboarding, Rehire Verification, National ID, New Hire Blocked, Proceed as New Hire, SAP SuccessFactors, Dashboard, Workaround , KBA , LOD-SF-OBX-RHM , Rehire Mechanism , Problem