Symptom
When attempting to click ‘View All’ within the Payment Information portlet, the system displays a error 400 (Issues have occurred in the Configuration UI metadata transformer: Cannot invoke "com.successfactors.mdfrest.permission.MDFRestPermissionProvider.getInstanceLevelFieldPermissionMap(com.successfactors.mdfrest.api.model.MDFEntity)" because "permissionProvider" is null).
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
Environment
SAP SuccessFactors Employee Central
Reproducing the Issue
- Login as Admin user.
- Enable the latest people profile from company system and logo settings.
- Go to profile : "AAA".
- Go to Personal data section then to Payment Information.
- Click on view all No data is displayed and an error message is displayed (Error Code: 400).
- Issues have occurred in the Configuration UI metadata transformer: Cannot invoke "com.successfactors.mdfrest.permission.MDFRestPermissionProvider.getInstanceLevelFieldPermissionMap(com.successfactors.mdfrest.api.model.MDFEntity)" because "permissionProvider" is null.
- It is working fine in PP3 (legacy people profile) and Poxy as the user "AAA" in Latest people profile.
Cause
This is a Known Issue
Resolution
Product Engineering is investigating a solution.
Click on star to bookmark this article to receive updates about this issue. For more information about updates from subscribed KBAs, you can refer to the KB Article 2171560 - How to be notified of new or updated SAP Notes or KBAs.
See Also
- SAP SuccessFactors Product Release & Road Map Information
- SAP SuccessFactors Patches Knowledge Base
- KB Article 2171560 - How to be notified of new or updated SAP Notes or KBAs.
- 3673635 - Error on Personal info card "Could not find acceptable representation. Supported Media Types are: [application/json]" = 2H 2025 - SAP for Me
- 3673389 - Payment Information error message on Latest Employee Profile- 2H2025 - SAP for Me
Keywords
INC16470101, KI2H2025, payment Information, error, 404, ESS Role, Employee Self-Service, Personal Data Tab Error, Latest Profile, SAP SuccessFactors, 2H 2025 Release, Preview Upgrade Issue, com.successfactors.mdfrest.api.model.MDFEntity)" because "permissionProvider" is null ,KI2511, b2511, Payment information block error , KBA , LOD-SF-EC-PAY , Payment Information (Bank Information) , Bug Filed
SAP Knowledge Base Article - Public