Symptom
Operators can see fields for both types of applicants (internal and external). Is it possible to control the field visibility of operators according to candidate type (internal/external)?
Environment
SAP SuccessFactors Recruiting Management
Resolution
This is currently considered a system limitation.
At the moment fields can be only hidden from candidates view based on their candidate type. The system currently don't have the same functionality for operator's view.
The operator's field permissions defined in XML template will apply to both external and internal applications.
This can be raised as an enhancement idea through Customer Influence tool. Kindly see KBA 2090228 - How to Submit Ideas for SAP SuccessFactors Products detailing how this process works.
See Also
2971854 - How to Control visibility of Background Elements fields according to the Candidate Type - Recruiting Management
2315829 - Restricting the visibility of an application field to candidates - Recruiting Management
Keywords
field visibility, operator's view, job application information, internal candidates, external candidates , KBA , LOD-SF-RCM-APP , Applicants and Job Applications , Problem
SAP Knowledge Base Article - Public