3678582 - You do not have authorization to send to Internet user address - SO683

• When attempting to send messages from the SAP system and this is failing with: You do not have authorization to send to Internet user address - Message No. SO683
• A Client/System copy was recently carried out to the affected System:Client.
• This issue can occur when sending via any address type (e.g. Email, SMS, etc.)
• Here is a screen shot of the message:
  
  
  
  
• The long text of the message shows:
  
  

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental." 

• SAP Business Technology Platform
• SAP Basis release independent

You do not have authorization to send to Internet user address, SO683, SXADDRTYPE, SXCONVERT2, SXCONVERT, SXDEVTYPE, , KBA , BC-SRV-COM , Communication Services: Mail, Fax, SMS, Telephony , Problem