SAP Knowledge Base Article - Preview

3678590 - Custom Saved Filter in Sales Territory Modal Select Reverts to Default Standard Query

Symptom

You have created a custom Saved Filter in the Sales Territory modal select (i.e., value help). Then, you set it as the default filter. However, the system reverts to the "Related to Account My Territories" default standard query.


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Environment

  • SAP Service Cloud Version 2
  • SAP Sales Cloud Version 2

Product

SAP Sales Cloud Version 2 all versions ; SAP Sales Cloud and SAP Service Cloud Version 2 all versions ; SAP Service Cloud Version 2 all versions

Keywords

Default Filter, Sales Territory, Modal Select, Value Help, Saved Filters, Custom Settings, Related to Account My Territories, Opportunity, Guided Selling Object Worklist, Default Query, Filter Settings, System Behavior , KBA , CEC-CRM-TER , Territory for SAP Sales/Service Cloud , CEC-CRM-CZM-EXT , Extensibility for SAP Sales/Service Cloud , Problem

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