SAP Knowledge Base Article - Preview

3678591 - Invoices, Service Sheets, and Remittance Advice documents does not change status after being set to Canceled status.

Symptom

  • Error message indicates that the canceled status of a invoices, service sheets, or remittance advice documents cannot be updated to PAID after its status is set to CANCELED.
  • Initial payment was canceled for valid reasons, and a new payment was subsequently created and posted. The expected result was for the status of the IR document to update to Paid.


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Environment

SAP Integration Suite, managed gateway for spend management and SAP Business Network

SAP Business Network for Procurement and SAP Business Network for Supply Chain

Product

SAP Business Network for Procurement and SAP Business Network for Supply Chain all versions ; SAP Integration Suite, managed gateway for spend management and SAP Business Network all versions

Keywords

remittance advice, canceled status, paid status, IR document, SAP Ariba Buying and Invoicing, ARBCIG_REMITTANCE_EXPORT, payment transaction, invoice status, SAP Ariba Managed Gateway, document status , KBA , BNS-ARI-CI-PLT , Managed Gateway - Platform , Problem

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