3678768 - Indian invoice failed with the error "Incorrect user id/User does not exist."

Symptom

An Indian invoice failed with the following error:

DOC-51: Digital signature is requested for this document with From country IN and To country IN
null-0: DocumentDataInvalid:Error code : 1017 Error Message : Incorrect user id/User does not exists
INV-154: Invoice signature result - 500 - Partner was not able to sign the document. - Informed reason: Partner was not able to sign the document.
DOC-1: Invoice validation failed.
DOC-145: Partner was not able to sign the document.
DOC-18: Document dispatch failed.

Product

SAP Business Network for Procurement and SAP Business Network for Supply Chain all versions

Keywords

invoice rejection,tax configuration , KBA , SBN-AN-TX-INV , Transaction (Invoicing) , SBN-AN-PROF , SAP Business Network Trading Partner Profile , Problem

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