SAP Knowledge Base Article - Public

3678825 - Mass Data Management is not loading when special character is included in the label - 2H 2025

Symptom

In Mass Data Management, when creating with Job relationship category and selecting Job relationship type with special characters like "/,- etc.,.", the page is not performing any action.

Environment

SAP SuccessFactors Employee Central - Mass Data Management

Reproducing the Issue

  1. Go to the Mass Data Management tool.
  2. On the tool’s main dashboard or navigation menu, click on “Create” to begin a new mass data action.
  3. Set the Category to Job Relationship.
  4. For Job Relationship Type, select from the dropdown (For example HRBP/HR manager consisting special character).
  5. At the bottom of the pop-up, click on “Create” to complete the action -> No action happens on the screen.

Resolution

  • This is planned to be enhanced in 1H 2026 release.
  • Please reach out to your CSM/CEE to track the progress of the enhancement 'ECT-263526'
  • Workaround: Remove the special characters in the labels.

Keywords

KI2H2025, b2511, 2H2511, 2H 2025, INC16486077, Mass data management, MDM, Job relationships, Job relationship type, HR, Manager, Custom manager, additional manager, create, action, loading, Category, ECT-263526 , KBA , LOD-SF-EC-ADM , Admin Tools (EC Core only) , Product Enhancement

Product

SAP SuccessFactors Employee Central 2511