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SAP Knowledge Base Article - PreviewSymptom
Integration of Service Order from SAP S4HANA On-premise to SAP Service Cloud Version 2 is enabled, but registered product/equipment is not transferring from S4 to V2. Equipment data is available in the inbound V2 payload but is not linked to the V2 Service Order.
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Environment
SAP Sales & Service Cloud Version 2 Integration with SAP S4HANA
Product
SAP Service Cloud Version 2 all versions
Keywords
sap s4hana, sap service cloud version 2, registered product, equipment, integration, service order, replication, inbound payload, external id, internal id, linking issue, troubleshooting , KBA , CEC-CRM-INT , Integration for SAP Sales/Service Cloud , Problem
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