SAP Knowledge Base Article - Preview

3679273 - Logon failed: some employees are unable to see their Pay Statement

Symptom

A 'Logon failed' error appears for one or some employees when attempting to access the Pay Statement Service, while other employees are able to display their Pay Statement without any error.


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Environment

  • SAP SuccessFactors Employee Central Payroll
  • SAP SuccessFactors Employee Central

Product

SAP SuccessFactors Employee Central 1902 ; SAP SuccessFactors Employee Central Payroll 2.0 ; SuccessFactors Employee Central Payroll 1.0

Keywords

Logon failed, User creation report, HRSFEC_ESS_USER_UPDATE, IT0105, Subtype 0001, SU01 profile, SAP_CLOUD_MANAGER_ESS_PAYSLIP, SAP_CLOUD_ADMIN_OAUTH, SAP_CLOUD_EMPLOYEE_ESS_PAYSLIP, SAP_CLOUD_ESS_OAUTH, SAP_CLOUD_ESS_PAYMNT_SUM_AU* , KBA , LOD-EC-ECP-SF-PST , EC Payroll Pay Statement , Problem

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