SAP Knowledge Base Article - Preview

3679278 - "No Companies Found" Error Prevents Login to 'Shell' and Mobile App

Symptom

Login to SAP Field Service Management fails with one of the following error messages depending on the access method:

  • SAP Field Service Management Shell: "No companies found"
  • SAP Field Service Management Mobile App: "The application cannot continue, because ERP User is missing. Please contact support."


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Environment

SAP Field Service Management

Keywords

shell, login, no companies found, error message, login issue, erp user missing, authentication error, saml configuration, login failure, troubleshooting , KBA , CEC-SRV-FSM-ADM , FSM System Administration , CEC-SRV-FSM-IOS , FSM Mobile - iOS , CEC-SRV-FSM-SH , FSM Shell Host , CEC-SRV-FSM-ADR , FSM Mobile - Android , CEC-SRV-FSM-WIN , FSM Mobile - Windows , Problem

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