Symptom
During the onboarding process, an error message is expected to be triggered based on the rule conditions
Environment
SAP SuccessFactors Onboarding
Cause
Condition not met
Resolution
Make sure that any condition from the rule is being satisfied.
For example if condition is Job info group = middle, this value need to be provided before the step is triggering the rule. Meaning candidate data has to have the value to rule condition be properly satisfied.
The Manage Data > Rule trace can be used to trace the rule.
Keywords
onboarding, error message, employee, personal data collection, rule condition, onboarding process, PDC step, data submission, rule adaptation, onb, obx, rule, trace , KBA , LOD-SF-OBX-PDC , Personal Data Collection , Problem
SAP Knowledge Base Article - Public