3679304 - Automated Fallback Processing Rules not applied - SAP S/4HANA Public Cloud Edition

Automated Fallback Processing Rules not applied during bank statement processing.

SAP S/4HANA Public Cloud Edition

Prerequisite:

Fallback rule is set up for respective company code based on Help Portal documentation How to Create Fallback Rules

Process steps:

1. Upload bank statement in 'Manage Bank Statements' app.
2. The bank statement processing fails, and it is in Not Completed status.
3. Enter app 'Reprocess Bank Statement Items' and check the Log flow.
4. Based on the processing rule conditions the fallback rule is not applied.

By checking the Log in 'Reprocess Bank Statement Items' app, the processing rule was found, but based on the rules' conditions the system could not post the bank statement.

The system uses fallback rules to process your bank statements or lockbox files if it cannot find any automated processing rules that are applicable to the items that need to be processed. That means, if the system cannot apply your regular automated rules (because the items do not fulfill the rules' conditions, for example), then the system uses fallback rules instead. 

Check the Log flow in 'Reprocess Bank Statement Items' app. If several processing rules are maintained in 'Manage Processing Rules for Bank Statements' app, the system checks all these rules. Some of them "don't match" or applies only for "incoming/outgoing" payments. If the system finds a rule i.e "The item matches the conditions of Rule XY", the fallback rule is not applicable. 

Help Portal How to create fallback rules

Community Finance in SAP S/4HANA Cloud Public Edition 2408 see Accounts Receivables: Automated Fallback Processing Rules 

bank statement processing, processing rules, business partner found, enable on-account posting, fallback rules, reprocess bank statement items, processing instructions, error message, reference document number, automated posting, one-step posting rule, two-step posting rule, public cloud, F1564, F1 564, F3555, F3 555, F1520, F1 520 , KBA , FI-FIO-AR-PAY-2CL , Payment Apps: Public Cloud , Problem