Symptom
- Unsubscribe SAP Build Code, but it fails with error message:
Couldn't unsubscribe from SAP Build Code. Please try again. If the problem persists, open a support case using the component: CA-BLC. - Reproduce the issue and collect HTTP trace as below KBA:
KBA 1990706 - How to capture an HTTP trace using Google Chrome or MS Edge (Chromium)
In the HTTP trace, there is a request:
https://apac.cockpit.btp.cloud.sap/ajax/xxxxxxxxxxxx/cf-<region>/xxxxxxxxxxxx/getCFSaaSApplications/...
It contains below response:
{
"name": "build-code",
"title": "SAP Build Code",
"description": "SAP Build Code leverages ready-to-use SAP services and generative AI capabilities to simplify the development of SAPUI5, SAP Fiori, and CAP applications running on SAP BTP using the Cloud Foundry runtime.",
"shortDescription": "SAP Build Code leverages ready-to-use SAP services and generative AI capabilities to simplify development. ",
"type": "APPLICATION",
"license": "FREE",
"state": "UNSUBSCRIBE_FAILED",
......
"incidentTrackingComponent": "CA-BLC",
"createdDate": "xxxxxxxxxxxx",
"modifiedDate": "xxxxxxxxxxxx",
"stateDetails": {
"message": "unsubscribe failed. Error: un-subscribe failed in delete callback. Parameters: rootSubscription: RootSubscription : { xsuaaAppId, consumerTenant, subdomain}. Error description: CorrelationId:xxxxxx, Please open a support case for application/service SAP Build Code with appName: build-code, using the component: CA-BLC. Failed to call callback.... Callback response: Can't unsubscribe while the following services are still used: SAP Alert Notification service, Mobile Services. status code: 400 BAD_REQUEST"
}.
"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."
Read more...
Environment
- SAP Build Code
- SAP Business Technology Platform - BTP
Product
SAP Build Code all versions ; SAP Business Technology Platform all versions
Keywords
sap build code, unsubscribe failed, service instance dependencies, ca-blc, unsubscribe error, delete callback error, sap btp cockpit, instance and subscriptions, sap build code unsubscription, 400 bad request, failed to call callback , KBA , CA-BLC , SAP Build Code , BC-CP-CPT , SAP BTP Cockpit [Feature Set B] , Problem
About this page
This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).Search for additional results
Visit SAP Support Portal's SAP Notes and KBA Search.
SAP Knowledge Base Article - Preview