SAP Knowledge Base Article - Public

3679365 - Form i-9 reverification due date not reflecting correctly in compliance card Onboarding

Symptom

  • The Form I-9 reverification due date is updated in the onboarding dashboard but does not reflect correctly under the compliance card in the "for you today" section.
  • This discrepancy may lead to confusion among users.

Environment

  • SAP SuccessFactors Onboarding

Reproducing the Issue

  1. Navigate to the SAP SuccessFactors Onboarding dashboard.
  2. Verify the Form I-9 reverification due date under the onboarding dashboard.
  3. Check the compliance card in the "for you today" section.
  4. Observe that the updated reverification due date is not reflected in the compliance card.

Resolution

This is a known issue, and our Engineering team is currently preparing a patch to address it. The fix is planned to be included in patch P19.

Please note that this issue is related to the Enhancements to the U.S.C.I.S. Form I-9: OBX-37624 and OBX-40985.

Keywords

form i-9, reverification due date, compliance card, onboarding dashboard,compliance tasks, for you today, known issue, bug, error, fix, defect, release, production, preview,  , KBA , LOD-SF-OBX-I9 , i9 Compliance Form , Bug Filed

Product

SAP SuccessFactors Onboarding 2505