SAP Knowledge Base Article - Public

3679377 - 'null' appears after employee name in the manage clock in clock out monitor search in time tracking

Symptom

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

  • In the Manage Clock In/Clock Out monitor, "null" appears for all employees. 
  • 'null' is shown in brackets next to the employee name in the search input.

Environment

SuccessFactors Time Tracking Clock In Clock Out

Reproducing the Issue

  1. Navigate to the Manage Clock In Clock Out via Action Search.
  2. Observe that the employee search displays as (null) for all employees:

Cause

The username is set as hidden

Resolution

  1. Search for "Platform Feature Settings" in the global header and click on it.
  2. Disable the "Hide Username in the UI" option



  3. Save.

Keywords

manage clock in monitor, clock-out null, time tracking, hide username in the UI, sap successfactors time tracking, clock in and clock out search , KBA , LOD-SF-TTR-CIO , Clock In/ Clock Out , LOD-SF-TTR , Time Tracking , Problem

Product

SAP SuccessFactors Time Tracking all versions