Symptom
"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."
- In the Manage Clock In/Clock Out monitor, "null" appears for all employees.
- 'null' is shown in brackets next to the employee name in the search input.
Environment
SuccessFactors Time Tracking Clock In Clock Out
Reproducing the Issue
- Navigate to the Manage Clock In Clock Out via Action Search.
- Observe that the employee search displays as (null) for all employees:
Cause
The username is set as hidden
Resolution
- Search for "Platform Feature Settings" in the global header and click on it.
- Disable the "Hide Username in the UI" option
- Save.
Keywords
manage clock in monitor, clock-out null, time tracking, hide username in the UI, sap successfactors time tracking, clock in and clock out search , KBA , LOD-SF-TTR-CIO , Clock In/ Clock Out , LOD-SF-TTR , Time Tracking , Problem
Product
SAP SuccessFactors Time Tracking all versions
SAP Knowledge Base Article - Public