SAP Knowledge Base Article - Public

3679418 - Hyperlink issue within learning and development portlet(People Profile) for required learning session

Symptom

  • In the "Learning and Development" portlet on the People Profile, the hyperlink under "Required Learning" does not consistently redirect to the intended learning courses.
  • When accessing certain links for the first time, they redirect to the 'Personal Data' page instead of the intended learning courses. However, subsequent attempts work correctly.

Environment

SuccessFactors Learning 

Reproducing the Issue

  1. Log in to the People Profile.
  2. Navigate to "Learning and Development" > "Required Courses."
  3. Click on the course under "Required Learning."
  4. Observe that some links redirect to the "Personal Data" page, while others function correctly.

Resolution

Our Engineering has investigated the scenario, and the correction is planned to be delivered within the b2605 release version, as per the schedule available at Product Release & Road Map Information.

Please set this KBA as a favourite to be notified of future updates to this document, as per 2171560.

In the meantime, the following workarounds are recommended:

  1. Click on "Go to Required Learning" at the bottom of the PPX summary card, and then try again.
  2. Navigate to the Learning home page first, and then proceed to the People Profile.

Keywords

learning and development, required learning, hyperlink issue, personal data page, PPX-LMS integration, BizX, redirect issue, course link, workaround, learning home page, PPX summary card , KBA , LOD-SF-LMS-INT , Integrations with BizX , Known Error

Product

SAP SuccessFactors Learning 2505 ; SAP SuccessFactors Learning 2511