Symptom
- In the "Learning and Development" portlet on the People Profile, the hyperlink under "Required Learning" does not consistently redirect to the intended learning courses.
- When accessing certain links for the first time, they redirect to the 'Personal Data' page instead of the intended learning courses. However, subsequent attempts work correctly.
Environment
SuccessFactors Learning
Reproducing the Issue
- Log in to the People Profile.
- Navigate to "Learning and Development" > "Required Courses."
- Click on the course under "Required Learning."
- Observe that some links redirect to the "Personal Data" page, while others function correctly.
Resolution
Our Engineering has investigated the scenario, and the correction is planned to be delivered within the b2605 release version, as per the schedule available at Product Release & Road Map Information.
Please set this KBA as a favourite to be notified of future updates to this document, as per 2171560.
In the meantime, the following workarounds are recommended:
- Click on "Go to Required Learning" at the bottom of the PPX summary card, and then try again.
- Navigate to the Learning home page first, and then proceed to the People Profile.
Keywords
learning and development, required learning, hyperlink issue, personal data page, PPX-LMS integration, BizX, redirect issue, course link, workaround, learning home page, PPX summary card , KBA , LOD-SF-LMS-INT , Integrations with BizX , Known Error
SAP Knowledge Base Article - Public