3679442 - Not able to download .csv file from Maintain Business Users app

• The file generated from "Maintain Business Users" is in .xlsx format instead of the expected .csv format.
• The headers in the generated file are incorrect, causing the import into Cloud Identity Services (CIS) to fail even when the file is manually converted to .csv format.

• SAP Integrated Business Planning
• Identity and Access Management

sap integrated business planning, maintain business users, file format mismatch, header mismatch, .xlsx file, .csv file, user import issue, Cloud Identity Services, import failure, incorrect headers, hotfix collection 3, status, loginName, mail, firstName, lastName, Download for IDP  , KBA , BC-SRV-APS-IAM , Identity and Access Management , Problem