3679619 - Address field gets populated in emergency contact - 2H 2025

• When changing the value of the “isPrimary” field in the Emergency Contact portlet, the address fields appear, even though the address fields are fully deactivated in the corresponding HRIS element.
• The issue occurs both on insert and update, but only in the Latest People Profile Editing UI.
• In the legacy UI, this behavior does not occur.
• No business rules are triggering this change.

SAP SuccessFactors Employee Central

1. Navigate to an employee’s profile.
2. Go to Personal Data → Emergency Contacts.
3. Add a new Primary Emergency Contact or edit an existing one.
4. Change the isPrimary field from No to Yes.
5. Observe that the address fields appear, even though address fields are not configured in the Emergency Contact HRIS element.

Product Engineering has completed code fix and it is planned on 2nd Dec 2025 in preview and on 4th Dec 2025 in Production environment.

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• SAP SuccessFactors Product Release & Road Map Information
• SAP SuccessFactors Patches Knowledge Base
• KB Article 2171560 - How to be notified of new or updated SAP Notes or KBAs.

• Emergency Contacts | SAP Help Portal

• Enabling Latest People Profile Editing and History UI for Employee Central | SAP Help Portal

address fields, emergency contact portlet, unconfigured fields, HRIS element, latest people profile UI, employee central, use employee's address functionality, address visibility, address population, emergency contact, SAP SuccessFactors , KBA , LOD-SF-EC-PER-ECO , Emergency Contact Details , Known Error