Symptom
Upon trying to upload a form to Maintain Onboarding and Offboarding Document Templates, encounter the following error message:
"ChangeSet index 1 - ???HCP upload error: Invalid form schema, form field name must begin with a letter (A-Z or a-z) or an underscore (_)???;File could not be uploaded to PFS"
Environment
SuccessFactors Onboarding 2.0
Reproducing the Issue
- Navigate to Maintain Onboarding and Offboarding Document Templates
- Give any values for ID, Locale, Process Type, Name and Category
- Upload the form
- Encounter error message
Cause
In the configured form, there's a special character within the form's field mapping. If the form is opened within a PDF reader, it is visible that one or more fields are containing unsupported characters, such as "&".
Resolution
Make sure the field's name only contain letters and numbers, without any special characters.
Keywords
Maintain Onboarding and Offboarding Document Templates, form, document, upload error, error message, "ChangeSet index 1 - ???HCP upload error: Invalid form schema, form field name must begin with a letter (A-Z or a-z) or an underscore (_)???;File could not be uploaded to PFS", pfs, pfs error, document template, special character, fields, field, mapping, field mapping. , KBA , LOD-SF-OBX-DOC , Generation of Documents using PFS , Problem
SAP Knowledge Base Article - Public