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SAP Knowledge Base Article - PreviewSymptom
You notice that for the values that display as Undefined in a custom KPI card, you are unable to navigate to the respective work list upon clicking on the value.
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Environment
SAP Service Cloud Version 2.
Product
SAP Sales Cloud and SAP Service Cloud Version 2 all versions ; SAP Service Cloud Version 2 all versions
Keywords
Undefined, Navigate, Navigation, Card, Cards, KPI, KPIS, Custom Card, Custom KPI Card, Custom KPI, Case, Value, Undefined, Work List, V2, Version 2, SAP Service Cloud Version 2, , KBA , CEC-CRM-CAS , Case Management for SAP Sales/Service Cloud , CEC-CRM-HOM , Home Page for SAP Sales/Service Cloud , How To
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