3679817 - Discrepancy in Learning History records visibility between administrator and user's views

When users view their Learning History, not all of their completion records are displayed. However, administrators can access all completion statuses through reports. This discrepancy occurs because the system does not distinguish between records with the same hours but different seconds, resulting in the exclusion of some completion records from the user's learning history.

SAP SuccessFactors Learning

learning history, discrepancy in records, completion statuses, user view, administrator view, learning history visibility, records not displayed, course completion status, KI2H2025, LRN-203525 , KBA , LOD-SF-LMS-USR , User Entity , Known Error