SAP Knowledge Base Article - Public

3679863 - Unclear error message when sending Container information in Products API POST request

Symptom

When performing a POST api/product/v1/Products/, where in payload a Container is being sent in order to be created in the environment, Server specific error occurs, not providing enough information for troubleshooting. 

Environment

SAP Sales Cloud CPQ

Reproducing the Issue

  1. Create a payload where there is at least one container being passed
  2. Perform a POST request to the Products API endpoint /api/product/v1/Products
  3. Observe the server-specific error message and fatal error in the logs are not providing enough information on the cause of the issue.

Cause

Bug. 

Resolution

  • Ensure that the payload includes attribute definitions for all containers being sent via POST request
  • Improvement on Log is planned in order to provide more information about the error
  • ETA: Not yet provided
  • In case after filling attribute definition in the payload unclear error is logged, engage Support Team providing the payload and proxy access to the affected environment in order to further analyze the cause of the issue.

See Also

    Keywords

    Products API, server specific error, container definition, container, API, CPQ , KBA , CEC-SAL-CPQ , Sales Cloud CPQ , Known Error

    Product

    SAP CPQ 2024