3679918 - [Joule in SuccessFactors] Tips for HR Policy Q&A Contextualization

SF Customer Admin can manually call the DGS (Document Grounding Service) APIs to sync the docs and doc metadata defined the MDG UI to DGS (i.e. at the end of the Manage Document Grounding configuration work per Adding Metadata to Your HR Policy Documents), rather than wait for at most 24 hours to get the metadata sync done in the backend.

Customer can now connect HR policy documents and add metadata to the documents, from SuccessFactors Manage Document Grounding Page, enabling Joule to deliver more personalized and contextualized answers using user profile data (such as location, country/region/region/region, legal entity, and more).

HR Policy Q&A Contextualization WNV demo 

WNV - Add Document Metadata to Your HR Policy Documents

Configuration Blog:  Joule - Document Grounding with Contextualization ... - SAP Community 

Guide - Adding Metadata to Your HR Policy Documents & Supported Metadata for User Data Field Mapping

This KBA provides tips for HR Policy Q&A Contextualization function for Joule SAP SuccessFactors

** Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental ** 

• SAP SuccessFactors HCM Suite
• Joule

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