SAP Knowledge Base Article - Public

3680011 - Address information is missing for inactive employments in PPX while displayed in PP3 - 2H2025

Symptom

Prerequisite: After setting PLA-52724, employees have access to their inactive employments in the system. However,

  • In PPX, address info is missing for inactive employments even if permission is granted.
  • Furthermore, person entities Personal Info, Biographical Info are empty and 400 error is returned. 
  • In PP3, address info, Personal Info, Biographical Info are displayed as desired.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
  

    Environment

    SAP SuccessFactors Employee Central 2H 2025

    • Latest People Profile

    Reproducing the Issue

    1. Log in as the employee itself via username and password.
    2. Navigate to concurrent employments and select inactive employment.
    3. Under Personal Data, observe that address information is missing, Personal Info and Biographical Info are empty, and 400 error is returned.
    4. Click on the avatar in the upper right corner of the page and select Public Profile. Observe that the profile is completely empty with the message "There’s no data yet".
    5. Switch to PP3. Observe that Address Info, Personal Info, and Biographical Info are displayed correctly.

    Resolution

    Product Engineering is investigating a solution.

    Click on star to bookmark this article to receive updates about this issue. For more information about updates from subscribed KBAs, you can refer to the KB Article 2171560 - How to be notified of new or updated SAP Notes or KBAs.

    Workaround

    As a temporary workaround, please switch back to PP3 by:

    go to Company system and logo settings >> disable "Enable Full Profile for the latest People Profile". 

    See Also

    Keywords

    PLA-52724, KI2H2025, INC16539924, Full profile, Concurrent employment, Error code 400
    , KBA , LOD-SF-EC-CON , Concurrent Employment , LOD-SF-EC-PER-BIO , Biographical Info - Config, Rules, RBP, UI , LOD-SF-EC-PER , Person Data (All Person Data Types) , LOD-SF-EC-PER-ADR , Home Adress - Config, Rules, RBP, UI , Bug Filed

    Product

    SAP SuccessFactors Employee Central all versions

    Attachments

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