3680011 - Address information is missing for inactive employments in PPX while displayed in PP3 - 2H2025

Prerequisite: After setting PLA-52724, employees have access to their inactive employments in the system. However,

• In PPX, address info is missing for inactive employments even if permission is granted.
• Furthermore, person entities Personal Info, Biographical Info are empty and 400 error is returned. 
• In PP3, address info, Personal Info, Biographical Info are displayed as desired.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
  

SAP SuccessFactors Employee Central 2H 2025

• Latest People Profile

1. Log in as the employee itself via username and password.
2. Navigate to concurrent employments and select inactive employment.
3. Under Personal Data, observe that address information is missing, Personal Info and Biographical Info are empty, and 400 error is returned.
4. Click on the avatar in the upper right corner of the page and select Public Profile. Observe that the profile is completely empty with the message "There’s no data yet".
5. Switch to PP3. Observe that Address Info, Personal Info, and Biographical Info are displayed correctly.

Necessary permissions are missing.

Add necessary permissions as below to target user:

1. General User Permission > User Search
2. Manage hire > Include Inactive Employees in the search 

• SAP SuccessFactors Product Release & Road Map Information
• SAP SuccessFactors Patches Knowledge Base
• KB Article 2171560 - How to be notified of new or updated SAP Notes or KBAs

, KBA , LOD-SF-EC-CON , Concurrent Employment , LOD-SF-EC-PER-BIO , Biographical Info - Config, Rules, RBP, UI , LOD-SF-EC-PER , Person Data (All Person Data Types) , LOD-SF-EC-PER-ADR , Home Adress - Config, Rules, RBP, UI , How To

SAP SuccessFactors Employee Central all versions