Symptom
There are 3 job information records with the same effective date with sequence number 1,2,3, and data is not synced to employee profile after updating the record with sequence number 2.
Environment
SAP SuccessFactors Employee Central
Reproducing the Issue
- There are 3 job information records with the same effective date with sequence number 1,2,3.
- Updating the record with sequence number 2.
- Data is not synced to employee profile.
Cause
Expected. Because when there are multiple latest job information records with the same effective date, only updates made to the record with the largest sequence number will be synced.
Resolution
Update the record with the largest sequence number.
Keywords
data not synced to employee profile, EP data not updated, job information update not synced, user data not updated, EP header fields not updated, HRIS sync not working, employee central information not synced, real time sync, daily sync job , KBA , LOD-SF-EC-HRS , HRIS Sync , Known Error
SAP Knowledge Base Article - Public