Symptom
- Unable to delete Sales Quotes
- Error messages;
- The item can't be deleted due to the status of the document.
- The header can't be deleted due to the status.
Environment
SAP Cloud for Customer
Reproducing the Issue
- Go to the Sales work center
- Go to the Sales Quote view
- Select a Sales Quote
- Click Delete icon
Result: Unable to delete the Sales Quote due to error messages.
Cause
Status of Sales Quote is Completed. The status is set by Won, Lost, Converted to Sales Order or Cancelled.
Resolution
This is the standard behavior of the system.
If the feature/functionality is required urgently, please refer to KBA 3475641 - Functionality Currently not Available.
An alternative option may be to check the corresponding SAP Customer Influence Site to submit an idea:
See Also
KBA 2627855 - It is not Possible to Delete a Sales Quote
Keywords
delete, sales quote, unable, cannot, can't, completed, The item can't be deleted due to the status of the document, The header can't be deleted due to the status, error , KBA , LOD-LE-CQP , Customer Quote Processing , Problem
SAP Knowledge Base Article - Public