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3680106 - SAP system can't connect to HANA DB due to error "DB_CONNECT/DEFAULT_DB_USER" not found in secure storage"

Symptom

You notice that your SAP system can't connect to HANA DB although the DB is up and running.

Refer to the trans.log you can see the error message similar as below:

RSecSSFs: SSFS-4218: Record with key "DB_CONNECT/DEFAULT_DB_USER" not found in secure storage [/bas/754_REL/src/krn/rsec/rsecssfs.c 4620]

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."


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Environment

  • SAP HANA PLATFORM EDITION 1.0
  • SAP HANA PLATFORM EDITION 2.0

Product

SAP HANA 1.0, platform edition ; SAP HANA, platform edition 2.0

Keywords

SSFS-4218, DB_CONNECT/DEFAULT_DB_USER, secure storage, hdbuserstore , KBA , HAN-LM-INS-SAP , Installation of SAP Systems on HANA , HAN-DB-SEC , SAP HANA Security & User Management , Problem

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