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SAP Knowledge Base Article - PreviewSymptom
- Error message displayed: "User cannot be identified."
- Inability to access the SAP Workflow page.
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Environment
- SAP Sales Performance Management
- Advanced Workflow for Incentive Management
Product
SAP Incentive Management all versions
Keywords
SAP workflow, user cannot be identified, workflow access error, tenant suspension, tenant reactivation, SAP internal configuration issue, workflow page error, advanced workflow, SAP SuccessFactors, cannot, log, in, login, identified, user , KBA , CEC-SAL-WFL , Advanced Workflow , CEC-SAL-WFL-TITAN , SPM Titan, Ref Architecture and Migration, Advanced Workflow , CEC-SAL-ONB , Onboarding , Problem
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