SAP Knowledge Base Article - Public

3680163 - "The event couldn't be opened. It may have been deleted, or you may be unable to view it because you aren't assigned to a role." error in the SAP Analytics Cloud (SAC) calendar

Symptom

  • Users encounter the following error message when attempting to open a calendar event via a direct URL:
    • "The event couldn't be opened. It may have been deleted, or you may be unable to view it because you aren't assigned to a role."
  • This calendar event can be accessed successfully by another user.
  • Admin users may also experience this error. 

Environment

SAP Analytics Cloud

Reproducing the Issue

  1. Log in to SAC with a user.
  2. Access a calendar event using the direct URL, such as  https://<sac tenant URL>/sap/fpa/ui/app.html#/calendar&/c/main?eventId=...
  3. Observe the error message "The event couldn't be opened. It may have been deleted, or you may be unable to view it because you aren't assigned to a role."

Cause

The issue occurs because the user is not assigned to any role of this calendar event. 

Resolution

  1. Log in with a user who can successfully open the calendar event.
  2. Assign the affected user as the owner, assignee, reviewer, or viewer of the calendar event.

Note: Admin users cannot view calendar events in normal mode unless assigned to the event. However, admin users can access all calendar events in the Calendar Admin mode or Admin mode. 

See Also

Keywords

calendar error, SAP Analytics Cloud, calendar event issue, role assignment error, direct URL access, admin user error, calendar visibility, unable to see a calendar, event access issue, calendar roles, workflow error, calendar admin role, planning process issue, input task error, SAC calendar troubleshooting, event deletion error, calendar task, owner, assignee, reviewer, or viewer, general task, review task, calendar process, missing, The event couldn't be opened. It may have been deleted, or you may be unable to view it because you aren't assigned to a role , KBA , LOD-ANA-PL-PRO , Planning Process, Input Task, Calendar Task , Known Error

Product

SAP Analytics Cloud 1.0