SAP Knowledge Base Article - Public

3680234 - Would like to understand how to use Allowlist / Blocklist in Relationship Intelligence Administration

Symptom

Would like to understand how to use Allowlist / Blocklist in Relationship Intelligence Administration.

Environment

SAP Cloud for Customer

Reproducing the Issue

  1. Go to Intelligent Sales Execution work center.
  2. Navigate to Relationship Intelligence Administration view.
  3. Check under Allowlist / Blocklist.
  4. Would like to know how to use these 2 lists.

Resolution

  • If select Allowlist, please kindly at least maintain one entry.
  • If select Blocklist, it's fine to leave it empty -- unless information from certain domain needs to be rejected.

Keywords

Allowlist; Blocklist; Relationship Intelligence; no sync; domain , KBA , LOD-CRM-SBS-REL , Relationship Intelligence , How To

Product

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions