SAP Knowledge Base Article - Preview

3680278 - Import process fails with technical error while retrieving emission factors in Managed Purchased Product Footprints app

Symptom

  • An error occurs when attempting to import file in Managed Purchased Product Footprint application.
  • Error message: "A technical error occurred. Please try again later. If the issue persists, create a support case on the SUS-PFM component and mention that there was an error when retrieving emission factors".


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Environment

Sustainability Footprint Management

Product

SAP Sustainability Footprint Management all versions

Keywords

sap sfm, import emission factors, dataset id, spaces in text, technical error, sap sustainability, manage emission factor app, purchased parts, error message, troubleshooting, invalid entries, text blanks, update import file , KBA , SUS-PFM , Sustainability Footprint Management , Problem

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