SAP Knowledge Base Article - Public

3680430 - Export option in Report Center is not readable.

Symptom

  • Export option in Report Center is producing report files that are not readable offline.
  • For Canvas reports, when exporting it's definition, an XML file is generated, when opening it offline it appears it is encrypted and it is not possible to read or perform any changes on it.

'Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental'

Environment

SAP SuccessFactors HCM Suite

Reproducing the Issue

  1. Export any report from the Report Center.

      2. Unable to read contents or decode file.

Cause

Report Export option under Report Center is not for offline report reading or major report changes on the definition file, but for report file transferring between SuccessFactors instances.

Resolution

This is expected behavior as the 'Export' option under Report Center is not for running reports offline, but for extracting the reports file format for transferring to other SuccessFactors instances.

It won't be possible to change the file definition prior to importing it to another instance. If you need to perform changes on the report, it is necessary to make these changes on the report before exporting it. 

See Also

2673792 - How to transfer Report Story, Table, Tiles and Dashboards between instances with Report Center? (Including Bulk Export)

Keywords

xml encoding, canvas reports, report center, sap successfactors, online report designer, export xml, report definition file, sap knowledge base article, decode xml, offline report , KBA , LOD-SF-ANA-RCT , Report Centre , How To

Product

SAP SuccessFactors Platform all versions