SAP Knowledge Base Article - Public

3680442 - Manager is not searchable during Hire - Employee Central

Symptom

Employee are not selectable in Manager field within Job Information during Hire.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SAP SuccessFactors Employee Central

Reproducing the Issue

  1. Navigate to any Hire screen (e.g. Add New Employee, Manage Pending Hires, etc);
  2. Fill in the required fields until reaching to Job Information;
  3. Search by employee X in Manager field;
  4. No results were retrieved.

Cause

Employee has no Employment Details maintained.

Resolution

  1. Navigate to Import Employee Data > Download Employment Details import file;
  2. Fill in the file > Import it.

Employee will be only selectable on Hire screens after Employment Details are added. 

Note: it is recommended to have all the below HRIS Elements maintained for all users to avoid inconsistencies.

  1. Basic User Information
  2. Biographical Information
  3. Employment Details
  4. Personal Information
  5. Job Information
  6. Email Information

See Also

Keywords

onboarding, manager, supervisor, job information, not selectable, not showing, not being displayed, manager field, job information records, recruiting candidates, onboarding, Manager is not searchable during Hire, employee central, successfactors , KBA , LOD-SF-EC-HIR-NEW , Add New Employee Wizard , LOD-SF-EC-JOB , Job Information , LOD-SF-EC-HIR , Hire & Rehire Wizards , How To

Product

SAP SuccessFactors Employee Central all versions