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SAP Knowledge Base Article - PreviewSymptom
- A user is unable to log in to the Employee Benefits Portal.
- The issue occurs when clicking on the button tile on the home page.
- Affected user can access BenefitFocus externally.
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Environment
SAP Sucessfactors HCM Suite
Keywords
employee benefits portal, login issue, home page tile, SSO error, SAP SuccessFactors, national ID, isPrimary=true, USA customer, Benefits, Benefitfocus, compound delete, metadata framework, troubleshooting steps, SAML trace, permissions configuration, INC16509970 , KBA , LOD-SF-PLT-LHOM , Latest Home Page , Problem
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