Symptom
- During the ERP 6.0 EHP8 installation using the System Provisioning Manager (SWPM), the installation fails with the following error:
ERROR 2025-10-04 00:32:35.244 (root/sapinst) (startInstallation) [CSiStepExecute.cpp:1105] id=controller.stepExecuted errno=FCO-00011 CSiStepExecute::execute()
The step CallDB2prereqcheck with step key |NW_ABAP_OneHost|ind|ind|ind|ind|0|0|NW_Onehost_System|ind|ind|ind|ind|onehost|0|NW_CreateDBandLoad|ind|ind|ind|ind|createdbandload|0|NW_CreateDB|ind|ind|ind|ind|createdb|0|NW_DB6_DB|ind|ind|ind|ind|db6|0|CallDB2prereqcheck was executed with status ERROR (Last error reported by the step: Execution of the command "xxxx/51055306/LINUXX86_64/ESE/disk1/db2prereqcheck -o xxxxxx/DB6/INSTALL/STD/ABAP/db2prereqcheck.out -i -v 11.5.7.0" finished with status TST_ERROR)."
- Manual execution of the command on OS level also fails with "Segmentation fault (core dumped)."
- The /var/log/messages file contains the following error:
"db2prereqcheck_[xxx]: segfault at 0 ip xxxx sp xxxx error 4 in libc-2.31.so[xxx+xxx]"
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Environment
- DB: IBM Db2 for Linux, UNIX, and Windows
- OS: SUSE Linux Enterprise Server 15
- SWPM
Product
SAP ERP all versions
Keywords
ERP 6.0, EHP8, SUSE 15, SUSE Linux Enterprise Server 15, db2prereqcheck, segmentation fault, SWPM installation failure, FCO-00011, libc-2.31.sooperating system distribution validation , KBA , BC-DB-DB6 , DB2 Universal Database for Unix / NT , Problem
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