SAP Knowledge Base Article - Public

3680569 - SAP Concur Integration takes too long time for FI posting job - SAP S/4HANA Cloud Public Edition

Symptom

The financial posting job in is configured to run every 10 minutes but takes over an hour to complete.

Environment

SAP S/4HANA Cloud Public Edition

Reproducing the Issue

  1. Set up SAP ICS integration.
  2. Configure the financial posting job to run every 10 minutes.
  3. Observe the processing time of the financial posting job.

Cause

The time interval is too short, which may cause errors or service downtime.

Resolution

  1. Adjust the configuration of the financial posting job to run at an interval of at least 15 minutes, as recommended by SAP.
  2. Monitor the system after implementing the changes to confirm if the delay persists.

Note:

When encountering the same problem, the following points should be checked:

  • In Concur Integration Setup app, click on "Check Connection" and observe the result. Under the normal circumstances, it should be completely green. If there is red color indicating that there is a problem with the configuration.
  • In Concur Communication Monitor app, check if there are any error warning message in the log.

Keywords

sap concur integration, financial posting job delay, Concur Integration Setup, expense report import, automatic import, sap s/4hana cloud public edition , KBA , BNS-CON-SE-S4-FIN , Concur S/4HANA Financial Integration , Problem

Product

SAP S/4HANA Cloud Public Edition all versions