Symptom
Although Step Exit Reminder is disabled, the reminder text still shows when Latest Form Experience is enabled.
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
Environment
SAP SuccessFactors Performance Management
Reproducing the Issue
- Configure step exit reminder for a step and then disable the reminder.
- Turn on latest form experience and send form to the next step: reminder text displays in the popup.
- Turn off latest form experience and send form to the next step: reminder text does not display.
Cause
This is a Known Issue.
Resolution
The fix for this issue is planned to be deployed on 1H 2026 release.
For release timelines, please review SAP SuccessFactors Product Release & Road Map Information.
Workaround
- In the Route map settings, enable the Step Exit Reminder, and clear all content in RTE.
- disable the Step Exit Reminder
- save the changes in the route map.
For live forms, please follow the above to change and apply it through Modify Form Route Map tool.
See Also
- SAP SuccessFactors Product Release & Road Map Information
- SAP SuccessFactors Patches Knowledge Base
- KB Article 2171560 - How to be notified of new or updated SAP Notes or KBAs
Keywords
PMU-26438, route map, step, exit, reminder, enable, disable, show, display, latest, PM, form, experience, send, next , KBA , LOD-SF-PM-MAP , Routing, Route Maps & Workflows , Known Error
SAP Knowledge Base Article - Public