SAP Knowledge Base Article - Public

3680603 - Although Step Exit Reminder is disabled, the reminder text still shows when Latest Form Experience is enabled

Symptom

Although Step Exit Reminder is disabled, the reminder text still shows when Latest Form Experience is enabled.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SAP SuccessFactors Performance Management

Reproducing the Issue

  1. Configure step exit reminder for a step and then disable the reminder.
  2. Turn on latest form experience and send form to the next step: reminder text displays in the popup.
  3. Turn off latest form experience and send form to the next step: reminder text does not display.

Cause

This is a Known Issue.

Resolution

The fix for this issue is planned to be deployed on 1H 2026 release.

For release timelines, please review SAP SuccessFactors Product Release & Road Map Information.

Workaround

  1. In the Route map settings, enable the Step Exit Reminder, and clear all content in RTE.
  2. disable the Step Exit Reminder
  3. save the changes in the route map.

For live forms, please follow the above to change and apply it through Modify Form Route Map tool.

See Also

Keywords

PMU-26438, route map, step, exit, reminder, enable, disable, show, display, latest, PM, form, experience, send, next , KBA , LOD-SF-PM-MAP , Routing, Route Maps & Workflows , Known Error

Product

SAP SuccessFactors Performance & Goals all versions