SAP Knowledge Base Article - Preview

3680903 - Multi-Approval Workflow: Email and To-Do for First Approver But To-Do Only for Subsequent ( Second, Third , fourth)Approvers

Symptom

  • Custom workflow template configured with multiple approval steps (second, third, fourth approvers) where approvers receive Todo items but no email notifications
  • Only the first step approver receives both email notifications and Todo items correctly
  • Multi-Approval Workflow: Email for First Approver, To-Do Only for Subsequent Approvers
  • Standard workflow templates function properly with all approvers receiving notifications

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.


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Environment

  • SAP SuccessFactors Employee Central - Workflows
  • SAP SuccessFactors Employee Central - Document Generation

Product

SAP SuccessFactors HCM Core 2505

Keywords

INC16420320, Manage Workflow Email Configuration ,  Workflow Email Configuration, WorkflowEmailConfiguration , Manage Data, step , approver, Standard Workflow Notifications, Document Generation, Language, Workflow Email Notifications  , KBA , LOD-SF-EC-WFL-CUS , Custom Workflow Notifications , LOD-SF-EC-WFL-REQ , My Pending Requests, ToDo's & Mass Approvals , Problem

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