Symptom
When changing market and currency, prices from products returns to zero.
Environment
SAP CPQ connected with Variant Configuration Pricing.
Cause
- The issue was caused by a currency custom field being set in the determination fields for pricing attributes.
- When currency is set in the determination formula, SAP CPQ triggers reconfigure before the currency is changed, leading to the error.
Resolution
- Remove the currency custom field from the determination fields for pricing attributes.
- If you wish to change market/currency, reconfiguration should be triggered after, either manually or throw scripting.
Keywords
Market Change, Currency Change, Determination Formula, Pricing Attributes, VC, CPS, CPQ , KBA , CEC-SAL-CPQ , Sales Cloud CPQ , Problem
Product
SAP CPQ all versions
SAP Knowledge Base Article - Public