Symptom
While creating or editing a Business Partner, the City field dropdown does not show available value help options.
Environment
SAP S/4HANA Cloud Public Edition
Reproducing the Issue
- Open the 'Manage Business Partner Master Data' app.
- Select an existing Business Partner or create a new one.
- Navigate to the Address tab.
- Enter a country (e.g., Taiwan TW).
- Move to the City field.
- Click the search icon.
- Observe that no dropdown or list appears.
Cause
This is the system standard behavior.
Resolution
- Currently, value help is available only for the country Colombia due to a legal requirement. Refer to: Legal requirement for Colombia - SAP S/4HANA Cloud.
- For all other countries, users can manually enter the City value.
Keywords
city field, dropdown missing, business partner creation, sap s/4hana cloud, value help, missing functionality, manual data entry, inconsistent data, master data maintenance, Colombia legal requirement, feature request, product feedback. , KBA , LO-MD-BP-2CL , Business Partners for Public Cloud , Problem
Product
SAP S/4HANA Cloud Public Edition all versions
SAP Knowledge Base Article - Public