SAP Knowledge Base Article - Public

3681092 - Value Help options for City Field Missing in the Business Partner

Symptom

While creating or editing a Business Partner, the City field dropdown does not show available value help options.

Environment

SAP S/4HANA Cloud Public Edition

Reproducing the Issue

  1. Open the 'Manage Business Partner Master Data' app.
  2. Select an existing Business Partner or create a new one.
  3. Navigate to the Address tab.
  4. Enter a country (e.g., Taiwan TW).
  5. Move to the City field.
  6. Click the search icon.
  7. Observe that no dropdown or list appears.

Cause

This is the system standard behavior.

Resolution

Keywords

city field, dropdown missing, business partner creation, sap s/4hana cloud, value help, missing functionality, manual data entry, inconsistent data, master data maintenance, Colombia legal requirement, feature request, product feedback. , KBA , LO-MD-BP-2CL , Business Partners for Public Cloud , Problem

Product

SAP S/4HANA Cloud Public Edition all versions