3681163 - Restrict Technician Visibility on the Planning Board Using Read Model Filters and Organizational Levels

• Dispatchers are able to see all technicians on the planning board, regardless of their organizational level.
• You want to restrict visibility so that dispatchers can view only technicians who belong to the same organizational level.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

• SAP Field Service Management (FSM)

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