Symptom
When creating an intercompany return order, the error "Item &1: Plant &2 not allowed; intercompany billing settings not completed (message ID: CX_MSR_TRC135)" is encountered.
Environment
SAP S/4HANA Cloud Public Edition
Cause
The possible reason is that in the configuration activity "Define Shipping Data for Plants (ID: 101926)", the plant &2 is associated with the "sales organization for Intercompany Billing" as &3, instead of the sales organization &4 for the customer return.
Resolution
Change the "sales organization for Intercompany Billing" for plant &2 from &3 to &4 in the configuration activity "Define Shipping Data for Plants (ID: 101926)".
Keywords
SAP S/4HANA Cloud Public Edition, Intercompany, Return order, Customer return, Sales order, Plant, Sales Organization, Error, CX_MSR_TRC135, Configuration activity, Define shipping data for plants, ID, 101926, Sales organization for intercompany billing , KBA , LO-ARM-SD-2CL , Sales (Public Cloud) , Problem
SAP Knowledge Base Article - Public