Symptom
- Upgrade of an ASE for Business Suite fails with saphostctrl messages including:
Error: Command execution failed : Failed to execute installmaster
From LiveUpdate.log :
TASK_NAME=UPDATE_ASE_POST_CONFIG
UPDATE_ASE_POST_CONFIG=Failed to execute installmaster
From dev_sapdbctrl:
DESCRIPTION: Server message: Number 926, Severity 14, State 1, Line 35, Server SID --- Message string: Database 'sybmgmtdb' cannot be opened. An earlier attempt at recovery marked it 'suspect'. Check the ASE errorlog for information as to the cause. LAST OS-ERROR: (0) : Success
DESCRIPTION: Server message: Number 926, Severity 14, State 1, Line 7, Server SID --- Message string: Database 'sybmgmtdb' cannot be opened. An earlier attempt at recovery marked it 'suspect'. Check the ASE errorlog for information as to the cause. LAST OS-ERROR: (0) : Success
DESCRIPTION: SAPSA user 'sapsa' failed to interact with the database (delete/insert) LAST OS-ERROR: (0) : Success
- From ASE error logs:
00:0007:00000:00019:2025/11/09 05:15:45.29 server Error: 15427, Severity: 16, State: 1
00:0007:00000:00019:2025/11/09 05:15:45.29 server The database 'sybmgmtdb' is currently offline and cannot be checked for encryption key references. The encryption key 'syb_xpskey' may be dropped.
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Environment
- SAP Adaptive Server Enterprise (ASE) for Business Suite
- SAP NetWeaver (NW) - All versions
Product
Keywords
'SAPSA user 'sapsa' failed to interact with the database (delete/insert)', 15427, 926, sybmgmtdb, Failed to execute installmaster , KBA , BC-DB-SYB , Business Suite on Adaptive Server Enterprise , Problem
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