3681515 - Payment parameter disappears after scheduling proposal in Manage Automatic Payments

In the app Manage Automatic Payments, the payment parameter created disappears after scheduling the proposal.

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SAP S/4HANA Cloud Public Edition

1. Go to the app Manage Automatic Payments.
2. Enter the payment parameter and save it.
3. Click to "Schedule Proposal" button.

4. Observe that the parameter created disappears after scheduling the proposal.

In the configuration activity "Specify Company Codes (ID: 106677)", the company code entered in the payment parameter is tied to the activation of the Payment Items Approval process. Consequently, the Manage Automatic Payments app cannot be used when Payment Items Approval is active.

When the Payment Items Approval process is active, do not use the Manage Automatic Payments app to prevent potential data inconsistencies and maintain the reliability of payment records.

Refer to this SAP Help Portal document for further details regarding Payment Items Approval.

Note: If deactivating the Payment Items Approval process, two preparatory steps are mandatory to ensure system consistency:

1. Verify that all pending or incomplete open items within the Payment Items Approval process have been deleted.
2. Remove the EPIC entry from the configuration activity "Activate Application for Payment Items Approval (ID: 106676)".

Upon completion of these steps, payment proposals will successfully display within the Manage Automatic Payments application.

Payment Items Approval

Manage Automatic Payments, Payment parameters disappear, Payment items approval, Scheduling proposal, SAP S/4HANA Cloud Public Edition, Finance, Payments, Automatic payments issue, Payment approval process, Parameter created, Disappear. , KBA , FI-FIO-AP-PAY-2CL , Payment Apps (Public Cloud) , Problem