SAP Knowledge Base Article - Preview

3681529 - Error "template settings can't be changed" when activating post-meeting brief

Symptom

Error message displayed: "Template settings can't be changed". Issue occurs when attempting to activate the post-meeting brief for appointments


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Environment

  • SAP Sales/Service Cloud version 2

Product

SAP Sales Cloud and SAP Service Cloud Version 2 all versions

Keywords

template settings can't be changed, post-meeting brief, business entity extraction, error message, API calls, mandatory scenarios, activate model, SAP Sales Cloud, SAP Service Cloud, Machine Learning , KBA , CEC-CRM-ML , Machine Learning for SAP Sales/Service Cloud , Problem

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